Jewelry FAQ

mysticpetalrose

Jewelry FAQ

Each jewelry piece is hand crafted one of a kind & originally created by Rachel Harris.

To pursue the highest quality of interaction with your talisman/jewlery, avoid wearing it during harsh activities and immersing it in chemicals. If needed, All metals can be shined & cleansed through any polishing method.


Shipping

Do you ship worldwide?
I currently do not offer world wide shipping as of yet. If you are interested in purchasing a piece & you are outside of the US, please message me with your inquires, [email protected]


When does my package ship?/When will I receive my jewelry?
Each package is shipped 1-3 days after the order is purchased. All orders are sent out through UPS ground shipping, which takes around 2-5 days for the package to arrive at its location after its sent out. Tracking numbers will be sent via email after the order is shipped.

During transition, I am not liable for any items lost in the mail although I will humbly do everything in my power to help you & track it down if needed. This problem has yet to occur so I stand by this notion. 


Custom/Wholesale

Are you available for custom jewelry?
I am not available to take custom jewelry inquires for many reasons. One being, I am one working women show & have many creative ideas that would like to be expressed with only a certain amount of time in the day. I recognize & honor the desire for others to have a custom piece & do occasionally offer time spaces to which these are available. If so, they will be announced through here & my social media platforms. Otherwise, All jewelry pieces for sale are always available on my website during scheduled shop updates,which are announced through the front page of my website+my social media platforms as well.


Are you available for wholesale jewelry?
I am currently available for wholesale jewelry under the direction of my collections. Please inquire further with [email protected]


Return Policy 

Each piece by MysticPetalRose is hand crafted within uniquely designed expressions of intuitive art. If you are truly dissatisfied with your piece, Please reach out as I am always open to cocreating balance within every costumers needs. Although I do not offer exchanges or refunds if one has purchased something based on a lack of knowledge for their own jewelry size. For specific reasons, My jewelry pieces cannot be resized as they are created on a dynamically specific designs. Please know your jewelry size prior to any purchase. You can find sizing on your personal ring+bracelet width by simply going to any local jewelry shop & asking to be freely sized.

Repairs

Remember that all artisan jewelry pieces are originally hand made & one of a kind. Caring for your piece delicately, consciously & continually is needed to keep up its highest state. If something occurs to your piece & its in need of repair, Please email inquires+photos if available to [email protected] 

Stones / Metals

All of the stones & natural crystals I work with are 100% authentic from reputable sources of local stone shops, gem shows & lapidary artists (stone cutters). Underneath each product on my website, I always state the type of stone & its elements for those interested. If any further insight is desired on a specific piece+stone, Email me directly about such & I will answer+direct you to the correct knowledge to the best of my ability.

All of the precious metals I work with are sourced from a reputable & high quality world wide jewelry supplier as well.  


Creatress & Owner: Rachel Harris
Inquires: [email protected]

www.MysticPetalRose.com